Sprint Will Shut Down Clear/4G Services this year. I guess it was bound to happen sooner or later. Today we received our letters of termination of services. While they try and make it sound as though we are a valued customer, we seem to in fact be a nuisance. Yes there are much faster services out there problem is, as a small business mostly a 1-2 man operation (part-time at best) when we need Internet services from Time-Warner or Cincinnati-Bell we are treated like we are some BIG business and get charged with HIGH connection service charges. And in fact the services they provide for our “small” office is sub-par services (slow, slow speeds) when compared to my home office services. My electric bill receives a sure charge just for being a business as well as all other basic services we might need. One of the main reasons so many people have home office space is because of these ridiculous charges in small office space (less than 300 sq.ft) like CMC office centers. In actuality we are in a small space that is just an apt without bedrooms or kitchens. We have had ClearWireless for about 5 years, when we started using ClearWireless we even stood behind the product and sold it, only to be shut out of that re-seller opportunity early in 2011. Now this year they are finally shutting our services off where we have been a good loyal customer for nearly 5 years. I can’t help but wonder is this the result of “Net Neutrality”? are they cutting us off because the big3 don’t want consumers having access to unlimited plans? This looks like the days when long distance carriers charged a premium for long distance services and companies like MCI bought long distance at whole sale prices and sold it for cheap. Once the those companies milked that for all it was worth they moved on to some other business to screw the consumer in some other other way. When we contacted ClearWireless support they were less than helpful and had NO referral or advice or direction for us, other than to say contact Sprint or Google “wireless services” and find a new plan.
You are receiving this notice because our records show you are subscribed to services on the CLEAR 4G (WiMAX) Network or Clearwire Expedience network. Sprint is in the process of implementing major enhancements to the Sprint 4G LTE Network, including the deployment of Sprint Spark, an enhanced LTE network capability, by repurposing the CLEAR 4G (WiMAX) Network and Clearwire Expedience Network. As a valued customer, we are providing you formal notice that Sprint will cease operating the CLEAR 4G (WiMAX) Network and Clearwire Expedience Network on November 6, 2015 at 12:01AM EST.
What this means to you:
• Sprint will no longer support CLEAR 4G WiMAX and Clearwire Expedience devices or services. • Your CLEAR 4G WiMAX and Clearwire Expedience devices and services will no longer work, including your ability to contact 9-1-1. • You should not return your device(s).
To discuss your options or learn more, please call 1-888-888-3113.
Thank you for your business. Sincerely, CLEAR/Clearwire Wireless
Here is the crap they are trying to convince you of with innovative Internet commercial ad:
WiMAX was the first 4G network in the United States, launching first in Baltimore in the fall of 2008. Sprint customers were offered the HTC Evo 4G smartphone to access WiMAX’s faster speeds. Separately, Clearwire marketed access to WiMAX as a wireless home and business broadband solution. WiMAX was often promoted as a longer distance alternative to Wi-Fi, and was initially capable of 30-40Mbps speeds
I came across this article while doing some topical research on VPN providers. While I shouldn’t be shocked that we are ALL lied to about what services and capabilities are offered by providers, it does make me even more hyper-alert that if you intend to be “anonymous” on the Internet, you had better be willing to educate yourself and get technically good at handling your business.
More than a year ago TorrentFreak took a look at a selection of the web’s VPN services to see which ones really take privacy seriously. During the months that followed we received dozens of emails begging us to carry out an update and today here it is. The first installment in our list of VPN services that due to their setup cannot link user activity to external IP addresses and activities…. read the article here
Further reading you find that if you take the service providers for face value and “assume” all is well in the [NOT]logging of your [real] IP address. Then look no further than this reply from user
“cryptostorm.is”;“It will take only a tiny bit of sleuthing to determine what colo earthvpn was using in Holland about six months ago; this is trivially easy to verify. There’s only a few larger datacentres in the city (& surrounding areas, such as Den Haag). Indeed, I can likely guess the one they’re using as it’s used by many low-end, newcomer “VPN services” looking for cheap capacity…. –read more here:
So while these articles don’t spell out the entirety of ALL facts, it is pretty evident that you can not have your head in the sand in regards to your Internet anonymity. Happy and safe Internet browsing 🙂
As a user of PureVPn I have been satisfied with the service and I haven’t had the need for customer service. Of course I’m satisfied to the extend that I feel my IP address is anonymous but without lots of testing and tracing I cant be sure my IP address isn’t compromised. Would I stake my life on it? NO! am I reasonably sure my IP address is masked? sure. Additionally I wouldn’t want my data band width reduced because of VPN style services and for the most part, it serves me.
My original sign-up cost for the year was 69.95
With that being said, like with other services I use, if I like them I will make some effort to let others know I use that service and like it. i.e; facebook, twitter, tumblr, disqus, G+, LinkedIn, etc… Occasionally a company will offer some incentive for you to “Get the Word out” with some referral benefits. There is usually a link that you would offer your friend and that link would be encoded with any special rebates or credits to your account, often the more the better.
For me I don’t sign up with any company because of these offers. It actually doesn’t make that much of a difference to me one way or the other and sometimes the time spent is not even worth the effort it might take to make that happen. I might add that a referral should give you a positive benefit, not make it seem like you just paid them.
Recently I had the opportunity to help my customer sign-up for PureVPN an anonymity service. I happen to remember there may be some referral credit for signing up friends. I found the link >>>
I added my customers email and sent him the link. However an entire different avenue opened up in which it made me re-think whether I should even be customer of PureVPN, I found this completely by accident.
What we all hear about more often today via social media is “Customer Service” I personally see various forms of good customer service to non-existant services. And you can bet the socialspher is going to let people know their experience, whether one person hears it or it goes viral.
In this case my first response was to just contact their customer support quickly using their services of “Instant chat support” after a fairly long wait “Kasper” came on asking how he could help (I also laughed a little at the innuendo of the name “Kasper” yes I think “Casper” would be proud of the invisible ghost like experience I had) I tried to explain the situation and the referral link mix-up and after more than 40 minutes of back and forth (ultimately a “manager” came in the chat session but offered no more than Kasper did) I concluded that way to much time had been spent dealing with this.
The problem is this. When I signed up (8 months) the cost of my “unlimited” plan was 69.95/yearly and now the cost for the same plan is 49.95/ yearly. Upon sending the link to my friend he was confused as to why my referral to him would cost 120.00/ yearly. I too was confused at all the different price levels. My referral turned out to be “no referral” it was obviously better for my customer to just sign up on his own at 49.95/ yearly. Our long drawn out discussion with “support” provided no details as to the confusion, only to say just sign-up via the current order link. I was embarrassed to tell my customer this, as I had highly recommend PureVPN as a great service for his needs.
Good news is my customer paid less than I told him I had paid. The bad news I get a kick in the butt for referring them.
So in conclusion, I for one consider myself somewhat of a savoy shopper, I try not to make impulse purchases and I like hearing what others have to say about a product or service. I don’t like being baited, given confusing or misleading information. The market is confusing and overwhelming enough. I’m not jumping ship with PureVPN and I hope they continue to provide a needed and valuable service for users who want anonymity on the web.
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WHMCS, which provides billing and customer support tech to many web hosts, was comprehensively hacked on Monday and remains offline. Hackers tricked WHMCS’s own hosting firm into handing over admin credentials to its servers.
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In conjunction with the uncertainty of Clear Wireless Corporation |(CLWR) LightSquard is emerging as the top player in providing affordable wholesale wireless technology to the entire market but especially the rural market that makes up about 28% of untapped market base. [Fact Sheet]
LightSquard:“LightSquared is building the nation’s first integrated wireless broadband and satellite network, which will be a game changer for business and consumers. LightSquared’s unique wholesale business model will lead to dramatically lower prices on the retail level and give consumers a brand-new option for wireless broadband. Under LightSquared’s business plan, a regional carrier will be able to offer cutting-edge technology at highly competitive rates. Retailers will be able to offer innovative products that don’t require customers to sign yet another monthly wireless contract.
LightSquared wants to build an LTE (Long-Term Evolution) network using frequencies near the band used by GPS (Global Positioning System). The FCC has said it can only do so if interference between the two systems is resolved. After tests …
In an ex parte filing with the Federal Communications Commission (FCC) today (November 8, 2011), a leading GPS advocacy group has asked that the agency promptly rule that LightSquared not be permitted to pursue high-powered …
Next Wave Tech | Mason, Ohio – The big game business of fighting for bandwidth and providing the lowest cost to attract customers, Clear.com is one of the pioneers that will fall within the next month or so.
“What is truly noteworthy after the events of recent weeks and repeated faux pas by Sprint Nextel top management is a mention that some of the proceeds might be used for the “potential funding of Clearwire Corporation and, its subsidiary, Clearwire Communications.” The press release contained no mention of Light Squared the usual whipping boy for Clearwire in recent weeks.”
Clearwire Corporation (NASDAQ: CLWR), through its operating subsidiaries, is a leading provider of wireless broadband services. Clearwire’s 4G network currently provides coverage in areas of the U.S. where more than 130 million people …
Clearwire Corporation (NASDAQ:CLWR) regains some lost ground after the fateful day that Sprint practically said thanks for your service, but don’t let the. … CLWR provides wireless broadband services; it builds and operates mobile broadband networks that provide high-speed mobile Internet and residential access services, as well as residential voice services in the United States. It primarily offers fourth generation 4G and pre-4G mobile broadband services under the CLEAR and …